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Welcome to J&J Customer Connect
Request Permissions*
Note: Only request the 'Place Order' permission if you are an authorized buyer
Request Specific Capabilities/Features/Roles
Business Sector*
Please enter a Business Sector
Your Company Profile
You need an account on this portal to place orders.
To do so, you can choose from the options below the type of company profile that suits you best.
(If do not know your MD account number, please call customer service.)
Please Enter Valid Account
The account number(s) or GLN(s) you entered could not be found. Please enter a valid account number or GLN.
Please Enter Zipcode.
(If you don't know your Pharmaceutical account number, please call customer service: (800) 631-5273.)
Please Enter Valid Account
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Company Information
Please enter Company Name
Please enter type of Business
Please Enter Primary Veterinarian's First Name
Please Enter Primary Veterinarian's Last Name
Please Enter Primary Veterinarian's License Number
Please Select State issued.
(If yes, please fax a copy of the tax-exempt certificate. Law requires that a copy of the tax exemption certificate be on file prior to an order being processed.)
Please Enter Federal Tax Number.
(If Yes, Buying Group info needs to be filled out)
Buying Group Info
Please Enter Buying Group Name.
Please Enter Buying Group Address.
Please Enter Buying Group Address.
Please Enter Buying Group City.
Please Enter Buying Group State.
Please Enter Buying Group Zip.
(If Yes, Parent Account info needs to be filled out)
Parent Account Info
Please Enter Parent Account Name.
Please Enter Parent Account Address.
Please Enter Parent Account Address.
Please Enter Parent Account City.
Please Enter Parent Account State.
Please Enter Parent Account Zip.
Please select Country
Please enter Address
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Please enter Zip Code
Please select Country
Please enter Address
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Please enter Zip Code
Note: Consumer Products accounts require a minimum of $10,000 per order and $500,000 per year
Please Select Atleast One Products
Please Enter Your WWID
Please Select a Division
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The account number(s) or GLN(s) you entered could not be found. Please enter a valid account number or GLN.
Please Select a Division
Please enter Supervisor Name
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Please Enter Country Prefix
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General Information
Please Enter First Name
Please Enter Last Name
Please Enter Organization Name
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Please Enter Phone Number
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Please Enter Company Name
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Communication Preferences
Indicate your communication preferences by selecting the applicable items below.
The preferences apply to all your accounts within your user profile and can be updated at any time.
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Edit
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Please specify a valid phone number!
Note: To receive text messages please provide a US 10-digit mobile number
Order & Reports
Pricing
Contract Price Change Report
Upcoming contract price changes. Notifications sent at 90, 60, 30, 7, and 1 day intervals (Medical Devices Only)
Email
Text
Order Placement
Request for Order Approval
Applies only for eSIMS CONNECT Customers
Email
Order Confirmation
An order has been placed
Email
Text
Invoice
Receive a copy of an actual J&J Invoice
Email
Product Availability
Order Availability Updates
Receive new estimated delivery date(s) when available for an item(s) on your open orders (Medical Devices Only)
Email
Product Cut Report
Any item on an order gets removed due to product availability (Consumer Products Only)
Email
Cancelled Items
Items on an order have been cancelled
Email
Text
Order Review
Items on order that require additional review, which may impact the timing to deliver your order (Medical Devices and Consumer Products Only)
Email
Text
Shipment
Shipment & Invoice Confirmations
An item on an order has shipped and invoiced
Email
Text
Reports
Open Line & Backorder Report
Any order placed that has not been shipped and items on backorder (Medical Devices Only)
Daily Email
Weekly Email
Shipped Order Report
All items on order that have shipped and invoiced in past 7 days (Medical Devices and Consumer Products Only)
Daily Email
Weekly Email
Dispute Order Report
Items on an order that have been disputed (Medical Devices Only)
Daily Email
Weekly Email
Security Information
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This site allows you to purchase our products, track your orders and obtain product information.

We will use the information you provide to: process and ship your order (including disclosing your name and address to fulfillment houses and delivery services such as UPS® and FedEx®), contact you about the status of your order, create an account for later use so that you do not need to re-enter the information for each subsequent order, and, as otherwise indicated by our website's Privacy Policy.